Operations Associate in Berlin with 5+ years of experience. I build automation tools to replace the manual work that slows teams down — starting with the problems I face every day.
I'm Kshiti — an Operations Associate at McDonald's Berlin, managing 83 staff across 14 stations and 3 shifts every day. Before this I spent 2 years at TCS as a Product Operations Manager, coordinating delivery across 16+ countries for a global pharmaceutical client.
I hold an MSc in AI & Data Science from GISMA Berlin and I'm Agile certified. But honestly the work on this page didn't come from a classroom — it came from real shifts, real frustrations, and processes that were clearly broken.
Every tool here started as something I needed and couldn't find. So I built it.
"I don't build tools to put on a portfolio. I build them because the manual alternative was taking hours every week that nobody had."
The same gaps show up in every shift-based operation — manual scheduling, invisible incidents, new hires with no support, managers making decisions without data.
I stopped waiting for someone else to fix them.
I'm open to roles in operations, product operations, project management, or AI workflow design. Based in Berlin, EU work permit, available now.